|“I have had to use the Metermacs support on numerous occasions and as a rule, it is Luis that contacts me. He is always very helpful, knowledgeable, and friendly and takes the time to understand my issues and to talk me through how to resolve them.”
|“There have been a few problems with the setup of our metering, but most of these are to do with our end.
MeterMacs have been very patient with the Council and whenever there has been a hurdle, they have got over it.
A couple of IT hurdles have proved harder than others but all good now. We are in contact with MeterMacs about future expansions and Brian Young has been very helpful in this regard”
“Luis has been brilliant, taking responsibility of customer issues/complaints and not stopping until they are resolved. Communicating well with myself and assisting Naceur when he is out on site. Luis is friendly and good at what he does and resolves every issue we throw at him.”
“There are so many things that Warren has done, meetings with me, inputting data, reconfirming time after time essential customer details. I simply CANNOT fault (and I can be critical) Warren’s working ethics, dedication, and approachability he has demonstrated throughout all of this.”