Customer Feedback Survey

    Company Name:       
    Completed By: (Optional)      

    Customer Support:

    1 . Overall, how satisfied are you with the customer support provided?

    2 . Staff friendliness towards you?

    3. Staff have a good knowledge of the system.

    4 . I have confidence with the support staff to resolve any issues?

    5. Reported faults are being responded to within the contracted response times.

    Please feel free to write a testimonial here. This may be displayed on our website:

    Products and features:

    1 . Overall, how satisfied are you with Console?

    2 . Overall, how satisfied are you with Gateway?

    3. You have good knowledge and understanding of Console.

    4 . You have good knowledge and understanding of Gateway.

    5. Reported faults are being responded to within the contracted response times.

    Comments about current products and any future development ideas:

    Based on your experience with Meter Macs, how likely are you to recommend our products and services?